Signing up for a real grass dog potty subscription sounds simple. Fresh grass arrives, your dog uses it, you swap it out, repeat. But once you start comparing options — especially as an Australian buyer — a few important differences emerge that most people don't think to ask about until something goes wrong.
Here's what to actually look for before you commit.
1. Where Is the Grass Grown and How Long Has It Been Travelling?
This is the question most subscription services won't put front and centre, but it's one of the most important ones for Australian buyers.
Real grass is a living product. It continues to age after it's cut, and the freshness at your door directly affects how well it performs — how effectively it absorbs odour, how green it looks, and how naturally your dog responds to it. Dogs are drawn to real grass partly because of its scent. Grass that's been in transit for weeks smells and behaves very differently to grass cut and delivered within days.
Some services source grass internationally. The product may be well-designed, but by the time it clears customs and arrives in Australia, it's already significantly older than a locally grown alternative would be.
What to look for: A service that sources grass from Australian farmers and delivers it fresh, with minimal time between cutting and your front door.
At Franco Brings, our grass comes from local Australian farms and is delivered personally to your door every Friday. The supply chain is short by design — because freshness isn't just a nice-to-have, it's what makes the product work.
2. What Is the Base Actually Made Of?
The base material determines whether your subscription stays leak-proof over time — or becomes a mess.
Cardboard is common. It's cheap, lightweight, and compostable. It's also absorbent, which means it degrades with repeated use. A cardboard-based tray that works fine on day one may be soft and saturated by day five, especially with a larger or more frequent-using dog.
A sealed plastic base holds liquid indefinitely. It doesn't degrade, doesn't absorb, and doesn't give way. For indoor apartment use — on timber floors, tiles, or carpet — solid plastic containment is the difference between a system that works and one that creates more cleaning than it saves.
What to look for: A fully sealed plastic base, not just a cardboard box, or a well-fitted reusable plastic tray for larger sizes.
Franco Brings small and medium patches include a fully sealed plastic base — nothing reaches your floor. Our large patch uses a heavy-duty plastic liner inside a reusable tray that hoses out easily between deliveries.
3. Who Actually Delivers It, and How Reliable Is That?
There are two very different delivery experiences in the subscription world.
The first is a parcel service: your grass is packed, handed to a courier, and delivered whenever the logistics network gets it there. This works well for shelf-stable products. For a perishable living product that needs to arrive on the same day every week to support your dog's routine, variability is a real problem.
The second is a personal delivery: the business owners or their team deliver directly, on a set day, with a live ETA and confirmation. When something goes wrong, there's a real person to call — not a support ticket.
What to look for: A service that delivers personally, on a consistent day, with some form of delivery notification so you know when to expect it.
Franco Brings delivers every Friday, personally, with a live ETA window on the day and a photo sent when the patch is safely dropped off. No third-party couriers. If there's ever an issue, you're reaching out to Hesam and Emma directly.
4. Does the Service Help You Choose the Right Setup?
Sizing a grass potty isn't complicated, but it's easy to get wrong — and the wrong size creates problems that feel like product problems but are actually fit problems.
A patch that's too small means your dog misses the edges or saturates it before the next delivery. A patch that's right for a 5kg Cavoodle is completely different to what a 30kg Labrador needs. And a household with two dogs has different requirements again.
What to look for: A provider that offers clear sizing guidance and ideally a setup finder that accounts for your dog's weight, habits, and living situation.
Franco Brings has a setup finder — six quick questions that recommend the right size and configuration for your specific pup. We also offer multi-dog combos for households with more than one furry bathroom user.
5. What Happens When You Need to Pause, Change, or Ask a Question?
A subscription you can't easily manage becomes a source of stress rather than convenience. Look for flexibility — the ability to pause deliveries when you travel, change frequency or size as your dog's needs change, and get a real answer when you have a question.
What to look for: A subscription that lets you skip, pause, upgrade, or downgrade without jumping through hoops, and customer service that responds like a human being.
Franco Brings subscriptions can be paused, skipped, or adjusted through your account portal with step-by-step guidance. And when you email us, you're hearing back from Hesam or Emma — not a bot or an offshore support team.
6. Is It Actually Supporting Australian Business?
This one's optional — but worth mentioning. There's a real difference between a local family business that sources from Australian farmers, employs locally, and keeps revenue within the community, and an international brand that ships product in from overseas.
Franco Brings is proudly Australian-owned, Brisbane-based, and locally sourced from nose to tail. Every subscription supports local farmers and a local family — and you get fresher grass for it.
The Full Franco Brings Range
For those ready to set up properly:
Subscription patches (delivery included)
- Small (600×430mm) — from $32.99 — dogs under 10kg
- Medium (800×600mm) — from $42.99 — dogs 10–25kg
- Large (1200×600mm) — from $46.99 — dogs 25kg+
- Two Smalls — from $49.99
- Medium + Small combo — from $59.99
- Three Smalls / Two Mediums — $70.00
- Two Larges — from $80.00
One-off purchases
- Single patch (any size) — $39.00
- Reusable large tray — $120.00
- Premium wooden grass frame (four finishes, three sizes) — $90.00
- Pee guard — $39.00
- In-home potty installation + training session — $75.00
Order by Tuesday 10am for Friday delivery. Delivery to 72 Brisbane suburbs. Pickup from Moorooka available.
Franco Brings is a Brisbane-based, Australian-owned family business delivering fresh real grass dog potties every Friday. 500+ happy pups. 5.0 stars on Google.
